Listen in to a conversation between Bob Frazer and Gary Takacs.
In this Thriving Dentist podcast Gary interviews his friend, Dr. Bob Frazer on the topic of Emotional Intelligence and in particular on mastering the emotions of treatment acceptance.
Bob is an expert on the subject of Emotional Intelligence and how Dentists can understand and guide patient’s emotions in the case presentation process.
In this interview Gary and Bob discuss:
- why this subject is so important at this time in dentistry
- the role that feelings and emotions have in case acceptance
- how to successfully navigate the patient’s feelings
- how to be transparent with your own feelings when discussing treatment options and
- where to start to become more emotionally intelligent.
This is a critically important subject and Bob is passionate about helping Dentists master Emotional Intelligence!