| noun | emo·tion·al | \ i-ˈmō-shnəl | in·tel·li·gence | \ in-ˈte-lə-jən(t)s
Our capacity for recognizing and understanding our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.
This interactive workshop will introduce you and your team to the basic elements of Emotional Intelligence and then walk you through a deep dive into how to use EI to:
Enhance Team Communication
Improve Patient Interactions
Increase Case Acceptance
Create a sense of fulfillment
Keep an eye out for our 2024 dates. We are researching early spring…
If you would like a custom EI workshop brought to you, please reach out!
Listen and Watch as Bill Woodburn explains what Communication is…
Emotional Intelligence refers to our capacity for recognizing and understanding our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. And while these “soft skills” may not be the only predictors of professional success, a multitude of research has shown that EI plays a crucial role in the workplace. In fact, recent studies have demonstrated that EI has a strong impact on both individual productivity and on overall organizational performance, as well as the alarming finding that a lack of EI can negatively impact the professional success of even the most technically capable medical professional. In short, a thoughtful focus on EI can help you take your dental practice to the next level, while the inability to harness its power can lead to difficulty meeting the needs of your patients and your team.
At Inspero, we have long recognized the robust power of studying EI and of using soft skills to take our technical practice to another level. Over the past decade, we have helped hundreds of dentists and teams from all over the United States and Western Europe achieve the kind of rewarding patient relationships and supportive team environments that create a truly successful and meaningful practice. We continue to refine our approach to helping doctors and teams master these vital skills.
A professional Counselor and Master Story Teller, Bill explains how hidden group and interpersonal dynamics affect team performance.
A practicing dentist and pioneer in dental leadership, Ryan brings concepts of Conscious Awareness and Conversational Agility to dentists and teams.
Emotional Intelligence is highly useful in all interpersonal communications, and it is essential in creating a high Trust Culture in your dental practice. In addition to building trust, EI also informs the process for navigating difficult conversations with compassion and professionalism, allowing you to make a greater positive impact in the work you do. After all, better communication and a spirit of collaboration with patients helps them to choose your best and finest care. Studies at both Harvard and Rutgers have shown that 75 percent of high achievers’ success stems directly from Emotional Intelligence, with only 25 percent attributed to technical competency, so your overall level of care is raised when you employ EI skills. Though not everyone is born having a high Emotional Quotient (EQ), it can be learned and grown with focused effort, unlike IQ which remains static throughout life.
“I left Austin with an EI–hangover, in love with my team and confident that I can become the leader I imagine. These are rough times in Michigan and in dentistry. You guys together (the combination of psychology and advanced restorative dentistry) are amazing.” – Susan Maples, DDS (Holt, MI)
At Inspero, we create a fun and safe environment for raising your Emotional Intelligence and learning new skills to leverage your success in your work and life. Bill, Ryan and Bob will lead you through practice-tested, results-targeted EI skills to resolve your challenges, ensure excellence in team performance and provide a truly REMARKABLE transformational patient experience.
In sessions brimming with humor and wisdom, you’ll learn and apply insights of psychology to help you build a successful dental practice. You’ll empower yourself and your team through new, problem-focused learning methods and hands-on skills practice in a supportive and fun environment.
Guided by Bill, Bob and Ryan – veritable experts in the application of EI to propel your practice and your team to new levels of success – you’ll discover how these soft skills can impact your life and work in powerful ways.
Benefits of Improving your Emotional Intelligence
“In nearly 30 years of CE, this was the best non-technical course I’ve ever attended. I was able to immediately apply what I learned with positive results.” – Don Kleier, DDS, MS
“This workshop empowered and inspired me and my team like none we’ve taken in over 25 years! The EI skills we learned will allow us to grow our sense of community and serve our patients in a truly transformational way. We’ll be back again – you just can’t get enough EI!” – Mike Robichaux, DDS (Slidell, LA)
“The great thing about this workshop is that what I learned about EI will not only make me a much more effective team member, it will make me a better wife, mother and whole person.” – Heather Shoemaker, Treatment Coordinator (Buda, TX)
“Bob, all of your courses are phenomenal – the time, organization, delivery and most of all the genuinely caring effort you make to give each attendee the best possible learning opportunity is remarkable. That said – the Emotional Intelligence Workshop is the foundation for everything else you teach. It’s simply golden.” – Chuck Fischer, DDS (Denver, CO)
“I wanted to thank you for such an enlightening weekend. I’ve been using the Awareness Wheel (positive conflict resolution tool) often and it’s working! My husband is learning to use it in his business w ith his employees with great success. The ‘dance’ you and Bill do in the workshop is very comfortable and you complement each other well.” – Cory Richie, RDH (Holt, MI)